Contact Policy
Effective Date: June 24, 2026
At AZYVOR Life Sciences, we are committed to providing responsive, respectful, and professional customer support.
This Contact Policy explains how visitors may contact us and what to expect when communicating with our team.
How to Contact Us
For general questions, feedback, partnership inquiries, or support requests, please contact us using the contact form available on our Website or by email.
Business Hours
Our team is available during the following business hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)
Requests submitted outside business hours will be reviewed on the next business day.
Response Time
We strive to respond to all legitimate inquiries as quickly as possible.
Our typical response time is:
1–2 business days
Response times may vary during holidays or periods of unusually high inquiry volume.
Types of Inquiries
We welcome questions regarding:
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General information
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Educational content
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Website feedback
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Technical issues
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Affiliate partnerships
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Business collaborations
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Media inquiries
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Accessibility requests
Product Questions
AZYVOR Life Sciences provides educational information about wellness products.
If your question relates to a product purchased through a third-party retailer or marketplace, please contact the retailer directly regarding:
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Orders
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Shipping
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Returns
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Exchanges
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Refunds
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Warranty requests
Retailers are responsible for customer service related to purchases completed through their platforms.
Medical Questions
We cannot provide:
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Medical advice
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Diagnosis
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Treatment recommendations
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Prescription guidance
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Emergency medical assistance
For medical concerns, please consult a qualified healthcare professional.
If you are experiencing a medical emergency, contact your local emergency services immediately.
Appropriate Communication
To maintain a respectful environment, we ask visitors to avoid:
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Offensive language
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Harassment
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Spam
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Fraudulent requests
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Malicious content
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Repeated duplicate submissions
We reserve the right not to respond to communications that violate these standards.
Privacy
Information submitted through our contact form is handled in accordance with our Privacy Policy.
Please avoid including sensitive personal or medical information in your messages.
Changes to This Policy
We may update this Contact Policy from time to time.
The "Effective Date" above indicates the latest revision.
Contact
AZYVOR Life Sciences
Email: